FAQ
1. Check Power Supply
•Ensure the washing machine is plugged in properly.
•Try another power outlet to rule out a faulty socket.
•Check if the power cord is damaged.
 
2. Check the Door/Lid Lock
•For front-load washers, make sure the door is fully closed.
•For top-load washers, ensure the lid switch is engaged. If the switch is faulty, the machine won’t start.
 
3. Check the Control Panel
•If the buttons are unresponsive, there may be a faulty control board.
•If there’s a child lock feature, disable it.
 
4. Check the Water Supply
•If the machine doesn’t start after pressing Start, check if the water supply is turned on.
•A clogged inlet valve may also prevent operation.
 
5. Check the Fuse or Circuit Breaker
•If there was a power surge, the fuse may have blown or the circuit breaker may have tripped.
 
6. Motor or Belt Issues
•If the machine is completely silent, the motor may be defective.
•If the drum isn’t spinning, the belt might be broken or loose.
 
7. Reset the Machine
•Unplug the washing machine for 5–10 minutes, then plug it back in and try again.
 
If the issue persists, it may need professional repair. Since you have a team of technicians, do you need help diagnosing the problem further or ordering spare parts?

Service Availability: We offer 24/7 appliance repair services, and same-day repairs may be available based on technician availability.

Types of Appliances Repaired: We service refrigerators, washing machines, dryers, ovens, dishwashers, and more.

Coverage Area: Our team operates across the UAE, ensuring fast and reliable service.

Booking an Appointment: You can schedule a repair by calling 050 398 3310 or emailing help@slmtsl.com.

Emergency Repairs: If you need urgent assistance, we provide emergency repair services for critical appliance failures.

Frequently Asked Questions (FAQ)

Q: Do you offer same-day service for appliance repair?
A: Yes, we aim to provide same-day service whenever possible. Availability depends on technician schedules and location. Please contact us for confirmation.

Q: What appliances do you repair?
A: We repair refrigerators, washing machines, dryers, ovens, dishwashers, stoves, air conditioners, and more.

Q: How can I book a repair service?
A: You can call us at 050 398 3310, email help@slmtsl.com, or book through our website.

Q: Do you provide a warranty on repairs?
A: Yes, we offer a warranty on parts and labor for most repairs. The warranty period varies depending on the service provided.

Q: What payment methods do you accept?
A: We accept cash, credit/debit cards, and online payments for your convenience.

Q: Do you offer emergency repair services?
A: Yes, we provide emergency repair services for urgent appliance issues.

Helpful Information & FAQ – Commercial Refrigerator Repair

Helpful Information:

Types of Commercial Refrigerators Repaired: We service walk-in coolers/freezers, display refrigerators, reach-in units, prep tables, under-counter fridges, industrial freezers, and more.

Common Issues We Fix: Temperature fluctuations, compressor failures, refrigerant leaks, faulty thermostats, ice buildup, and drainage issues.

Service Availability: We offer 24/7 repair services, including same-day and emergency repairs, depending on technician availability.

Coverage Area: We provide services across the UAE for businesses of all sizes.

Booking a Repair: Contact us at 050 398 3310 or email help@slmtsl.com for service inquiries and scheduling.

Frequently Asked Questions (FAQ)

Q: Can you repair any type of commercial refrigerator?
A: Yes, we repair all types of commercial refrigerators, including walk-in coolers, display fridges, reach-in units, and industrial freezers. Contact us for specific repair needs.

Q: Do you offer emergency repairs?
A: Yes, we provide emergency repair services to prevent food spoilage and business disruptions.

Q: How quickly can you repair a commercial refrigerator?
A: We offer same-day service whenever possible. The repair time depends on the issue and parts availability.

Q: Do you provide a warranty on repairs?
A: Yes, we offer a warranty on parts and labor for most repairs. Contact us for details.

Q: What brands do you service?
A: We repair all major commercial refrigeration brands, including True, Turbo Air, Hoshizaki, Carrier, and more.

Q: How can I schedule a repair?
A: Call us at 050 398 3310 or email help@slmtsl.com to book an appointment.

Helpful Information & FAQ – Fridge Repair Warranty

Helpful Information:

Warranty Coverage: We offer a warranty on parts and labor for most fridge repairs. The warranty duration varies based on the type of repair and replacement parts used.

Types of Repairs Covered: Compressor replacement, thermostat repair, refrigerant refilling, electrical fixes, and other major component repairs typically come with a warranty.

Exclusions: Warranty does not cover damage due to improper use, lack of maintenance, or external factors such as power surges.

Service Availability: We provide same-day and emergency fridge repair services across the UAE.

Booking & Support: To schedule a repair or inquire about warranty terms, call 050 398 3310 or email help@slmtsl.com.

Frequently Asked Questions (FAQ)

Q: Do you provide a warranty for fridge repair services?
A: Yes, we provide a warranty on both parts and labor for most fridge repairs. Warranty terms depend on the type of service provided.

Q: How long does the warranty last?
A: The warranty period varies based on the repair and parts used. Please contact us for specific details.

Q: What does the warranty cover?
A: It covers defects in parts and workmanship related to the repair service. It does not cover damage due to misuse, lack of maintenance, or external factors like power surges.

Q: What should I do if my fridge has the same issue after repair?
A: If the issue reoccurs within the warranty period, contact us immediately, and we will resolve it at no additional cost.

Q: How do I claim a warranty repair?
A: Call 050 398 3310 or email help@slmtsl.com with your repair details, and our team will assist you.

Helpful Information & FAQ – Commercial Refrigerator Repair Response Time

Helpful Information:

Service Speed: We aim to provide same-day service for commercial refrigerator repairs whenever possible.

Emergency Repairs: 24/7 emergency services are available to minimize downtime and prevent food spoilage.

Factors Affecting Speed: Repair time depends on technician availability, location, and the complexity of the issue.

Coverage Area: We service commercial refrigerators across the UAE.

Booking & Support: Call 050 398 3310 or email help@slmtsl.com to schedule a repair.

Frequently Asked Questions (FAQ)

Q: How quickly can you provide repair services for my commercial refrigerator?
A: We strive to provide same-day service for commercial refrigerator repairs. For urgent cases, we offer 24/7 emergency repairs to prevent disruptions to your business.

Q: Do you offer after-hours or weekend services?
A: Yes, our team is available 24/7, including weekends and holidays, for emergency repairs.

Q: What factors affect repair time?
A: The repair speed depends on the issue, availability of parts, technician schedules, and your location.

Q: How can I get the fastest service?
A: Call us at 050 398 3310 as soon as you notice a problem. The sooner you contact us, the quicker we can dispatch a technician.

Q: What if my repair requires special parts?
A: If we need to order specific parts, we will provide a temporary solution whenever possible and complete the full repair as soon as the parts arrive.

Helpful Information & FAQ – Appliance Repair Costs

Helpful Information:

Cost Range: Appliance repair costs vary depending on the type of appliance, the complexity of the issue, and replacement parts needed. Prices typically range from AED 150 to AED 800 or more.

Diagnosis Fee: Some repairs may require an inspection fee, which is usually waived if you proceed with the repair.

Emergency Services: Urgent or after-hours repairs may have an additional charge.

Warranty Coverage: If your appliance is under warranty, repairs may be covered by the manufacturer or service provider.

Booking & Quotes: Contact 050 398 3310 or email help@slmtsl.com for a price estimate.

Frequently Asked Questions (FAQ)

Q: How much does appliance repair typically cost?
A: Repair costs depend on the appliance type and issue. On average, prices range from AED 150 to AED 800. Contact us for a quote.

Q: Do you provide free estimates?
A: We offer cost estimates over the phone or after an inspection. A diagnostic fee may apply, which is often waived if you proceed with the repair.

Q: What factors affect the repair cost?
A: Pricing is based on labor, parts required, appliance type, and repair complexity.

Q: Do you charge extra for emergency or same-day repairs?
A: Emergency and after-hours repairs may have an additional charge, depending on availability.

Q: Do you offer any discounts?
A: We occasionally provide promotions and discounts for returning customers. Ask our team about current offers.

1. Check the power source:
* Make sure the refrigerator is plugged in and the circuit breaker is working.
* Try plugging the refrigerator into a different electrical outlet.

2. Check the temperature settings:
* Check that the temperature is set correctly.
* You may need to adjust the settings if they are too high or too low.

3. Clean the condenser:
* Dirt and dust on the condenser coils can cause poor cooling.
* Clean the coils behind or under the refrigerator with a brush or vacuum.

4. Check the cooling fan:
* If there is an abnormal noise or no airflow, the fan may be faulty.
* Try cleaning or replacing it if necessary.

5. Check the door seal:
* If there is an air leak, it may be the cause of poor cooling.
* Make sure the seal is tight and clean.

6. Make sure the vents are not blocked:
* Ice buildup in the freezer may block the flow of cold air.

If the problem does not resolve, there may be a problem with the thermostat, compressor, or refrigerant, in which case it is best to contact a professional technician.

If your LG Smart Inverter refrigerator is having issues, try these troubleshooting steps before calling a professional:
 
1. Check Power Supply
•Ensure the refrigerator is plugged in properly.
•Check if the power outlet is working by plugging in another device.
•If there’s no power, check the circuit breaker.
 
2. Temperature Settings
•Make sure the temperature settings are correct.
•Recommended settings:
•Fridge: 3-5°C
•Freezer: -18°C
 
3. Check Door Seals
•If the fridge is not cooling properly, inspect the door seals for gaps or damage.
•Clean the seals with a damp cloth and mild detergent.
 
4. Overloading Issue
•Too many items can block air circulation. Rearrange the items inside.
 
5. Reset the Refrigerator
•Unplug the fridge for 5-10 minutes, then plug it back in.
•Some models have a reset button inside the control panel.
 
6. Error Codes on Display
•If you see an error code, check the LG manual or look it up online for specific troubleshooting steps.
 
7. Check for Unusual Noises
•If the fridge is making loud noises, check for any obstructions near the fan or compressor.
 
8. Clean the Condenser Coils
•Dusty coils can affect cooling. Clean the coils at the back or bottom of the fridge with a vacuum or brush.
 
If the issue persists after these steps, contact a professional technician to avoid further damage. Let me know if you need specific assistance!
 
Call Us 0503983310
If your Samsung Smart Inverter refrigerator is having issues, try these troubleshooting steps before calling a professional:
 
1. Check Power Supply
•Ensure the refrigerator is plugged in properly.
•Test the power outlet by plugging in another device.
•Check the circuit breaker if there’s no power.
 
2. Verify Temperature Settings
•Set the correct temperature:
•Fridge: 3-5°C
•Freezer: -18°C
•If the fridge isn’t cooling, try adjusting the settings.
 
3. Check for Error Codes
•If the fridge display shows an error code, check the Samsung manual or look it up online for solutions.
•Common codes:
•PC ER: Communication error – Restart the fridge.
•5E / 22E: Defrost sensor issue – Unplug for 10 minutes and restart.
 
4. Ensure the Door is Closing Properly
•Inspect the door seals for damage or dirt.
•If seals are loose or dirty, clean them with a damp cloth.
 
5. Avoid Overloading the Fridge
•Overfilling the fridge can block airflow. Rearrange items inside.
 
6. Perform a Reset
•Unplug the fridge for 5-10 minutes, then plug it back in.
•Some Samsung models have a reset button inside the control panel.
 
7. Check for Frost Buildup
•Excess ice buildup in the freezer can block cooling.
•Defrost manually by unplugging for 6-8 hours if necessary.
 
8. Clean the Condenser Coils
•Dust on the coils can cause cooling problems.
•Use a vacuum or brush to clean the back/bottom coils.
 
9. Listen for Unusual Noises
•Clicking, buzzing, or knocking sounds may indicate compressor or fan issues.
•If the noise is too loud, it’s best to call a technician.
 
If the problem persists, contact a professional technician to prevent further damage. Let me know if you need more help!
Call Us 0503983310
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